Need Help?

If you have started using CSWorks or just thinking about trying it, and have a question, check out our Frequently Asked Questions page.

Also consider visiting our blog - it's a great resource for beginners and it answers a lot of questions asked by our customers.

There are a number of CSWorks educational videos on YouTube, they can be of some help too.

If you still can't find the answer, do not hesitate to drop us a line. Please do not forget to include the following information:

  • CSWorks installation log (use 'msiexec.exe /i <CSWorks msi file> /lvx* log.txt' command);
  • CSWorks server trace log (see this guide for details);
  • LiveData Service, Alarm Service, History Recorder configuration files (*.exe.config);
  • LiveData Web Service, Alarm Web Service, History Reader Web Service web.config files;
  • browser screenshots (if they help);
  • your application XAML and C# or VB code.

Please compress big files before attaching them. Thank you for your feedback!

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